Frequently Asked Questions

I'm only here for a short time is the LA PERKS PASS for me?
The LA PERKS PASS can save you more than the value of the card by using it at just one restaurant alone.  The possibilities are nearly endless with all the included attractions, restaurants, spas and experiences.
 
How many people is one LA PERKS PASS card good for?
One LA PERKS PASS is good for up to 4 people* at each attraction and restaurant.
 
Does my LA PERKS PASS expire?
The annual LA PERKS PASS is valid for the entire calendar year.  The 10-Day pass is good for 10 days from the first time it's used.
 
What if I have a problem with my LA PERKS PASS?
First, make sure that your card is valid. Next, if you have an issue with your card, please call customer service at 323-638-PASS (7277). Be prepared to explain where you purchased the card, and the unique identification number listed on the card.

 

Terms and Conditions:

LA Perks Pass has done its best to ensure the accuracy of the information contained on this website. Because conditions (hours, holiday closures, etc.) at these attractions and restaurants may change from time to time subsequent to the publication of this guide, LA Perks Pass cannot guarantee that each facility will continue to honor its indicated commitments at the time that the cardholder actually makes use of this card. LA Perks Pass is not liable for any damage, expense, loss or other inconvenience caused in any way by the cardholder (or LA Perks Pass) reliance upon the information contained on this website.  Similarly, LA Perks Pass shall not be liable for any deficiencies in service, public health violations, problems with admission, personal injury or safety problems that should arise when the cardholder visits any listed attraction or restaurant. Just as is the case when the cardholder would otherwise do business with any facility, such problems shall be a matter to be resolved solely between the cardholder and that facility.  The 2011 Guide Book and LA PERKS PASS are valid thru December 31, 2011.  Also, where indicated in the Guide Book, certain offers may be limited in availability. For instance, some offers are for first time users only or may be seasonal (winter only) or available for lunch or dinner periods only as determined by the offering facility.  This card is non-refundable once purchase is complete and non-transferable to others by the cardholder. LA Perks Pass is not replaceable if lost or misplaced. Should the cardholder use LA Perks Pass improperly, such as by transferring it to others, the cardholder agrees to indemnify LA Perks Pass for any damages suffered by it as a result of such misuse.  When the LA PERKS PASS is purchased the purchaser is accepting the above terms and conditions.& Offers cannot be combined with other discounts and are subject to change without prior notification.

 

*Unless otherwise noted